A clerk's printers did not map inside the Horizon desktop. How should the operator verify which user-environment settings applied?
Select an answer to reveal the explanation.
Short Explanation
Printer maps are DEM clipboards, not a new pool badge and not a writable disk. The DEM Helpdesk Tool shows which settings actually applied for that clerk and computer. Re-entitling, attaching a writable, or drawing an NSX printer VLAN will not verify DEM.
Full Explanation
Dynamic Environment Manager Helpdesk Tool verifies which user-environment settings — printers, drives, shortcuts, application settings — applied for a user and computer. Missing printers are not first fixed by changing Horizon pool entitlement or assigning an App Volumes writable. NSX VLANs are out of scope. Inspect DEM applied settings, then act on what the tool shows.