The 311 help desk wants a live view of who is in session, which protocol they use, and whether agents are connected. Which surface should the operator open?
Select an answer to reveal the explanation.
Short Explanation
Who is in a 311 desktop right now is a Horizon dashboard question. Intelligence widgets watch devices, Content watches lockers, and Mail watches Boxer—none of those are the live VDI session board.
Full Explanation
The Horizon dashboard and related monitoring views show connected sessions, protocols, and who is in a desktop pool. That is the associate surface for live VDI session monitoring. Workspace ONE Intelligence widgets report device and application analytics, not Horizon session state. The Content dashboard and Mail dashboard are UEM operational views for lockers and email, not Blast or PCoIP sessions.