Finance computer-lab printers fail the morning of voucher-entry practice. What should the instructor do?
Select an answer to reveal the explanation.
Short Explanation
A dead printer is a closed drive-through window—you still take the order at the counter. Call the people who own the lab, then run the planned digital-stamp backup so voucher practice still happens.
Full Explanation
Equipment failure the morning of practice requires notification plus a planned alternate that still serves the objective. When finance computer-lab printers fail before voucher-entry practice, the instructor should notify the appropriate authorities and use an alternate such as digital stamps so voucher-entry skills still run. Canceling the voucher-entry objective because a printed stamp is the “only” proof confuses one medium with the skill outcome. Ignoring printers and hoping learners print later at their desks abandons supervised practice. Blaming IT during the opening and waiting indefinitely models complaint without contingency. Exam caveat: CTT+ contingency planning pairs escalation with instructional continuity. Operational check: call the help desk, switch to the documented digital-stamp path, verify one sample voucher completes, and note the incident for post-class follow-up. Printer outages on voucher mornings are classic lab surprises. Notify support and switch to a documented digital alternate so internal-control practice continues. CTT+ pairs escalation with instructional continuity. Test the digital stamp path the week prior; do not invent it under live finance staff scrutiny.