A county permitting office bought a vendor course on its new portal. The roster is counter clerks, not GIS analysts, but several slides assume map-layer analysis. What should the instructor do before class?
Select an answer to reveal the explanation.
Short Explanation
Counter clerks are not GIS analysts just because the county bought a portal class. Check who is actually in the seats, then tweak examples inside the course you already have. Don't throw the design out and start a bootcamp.
Full Explanation
CTT+ planning requires matching learning objectives to learner characteristics through audience analysis before delivery. Counter clerks need portal tasks they will perform on the job, not a new GIS career path. Customization that stays inside the original course design is appropriate. Discarding the purchased design, refusing all adaptation, or using HR reclassification as a substitute for analysis misses that planning duty.