In a new-council orientation, the instructor inserts um and you know into nearly every sentence. What should the instructor do?
Select an answer to reveal the explanation.
Short Explanation
Fillers every sentence are like a blinker that never shuts off—people stop hearing the turn. Clean up the articulation so the council orientation can land. Fluid speech is a courtesy to the learners.
Full Explanation
Verbal articulation should be fluid and free of distracting expressions. Repeated fillers in a council orientation compete with the content and reduce instructor credibility. Adding more fillers, slang at members' expense, or whispering slides does not solve the articulation problem. Reducing distracting vocalizations lets learners hear the material.