In a virtual 311 class, one learner’s camera stays off and that learner submits no poll answer. What should the instructor do first?
Select an answer to reveal the explanation.
Short Explanation
Camera off plus a silent poll is a tap on the glass, not a verdict. Private chat asks “still with us?” without a public spotlight. Maybe they are lost; maybe the kid just walked in with a snack.
Full Explanation
Domain 4C lists private chat and polling as tools for determining who needs explanation or encouragement. Non-participation after a poll is a cue to follow up discreetly. A public call-out, an assumption of mastery, or an immediate roster drop all skip that diagnostic check-in.