After a permit-intake demo, a poll shows forty percent of clerks missed a required step. What should the instructor do?
Select an answer to reveal the explanation.
Short Explanation
A forty-percent miss is a smoke alarm, not a grade book. The poll just told you the permit step did not land. Reteach it now while the demo is still warm.
Full Explanation
Permit-intake accuracy protects applicants and the city from incomplete filings and rework. When a poll shows forty percent missed a required step, treat it as a clarification-need signal and reteach that step now—formative data driving immediate facilitation. Assessment during learning exists to guide instruction, not merely to stockpile scores.
Filing the poll for the end-of-course exam and keeping moving fails by concept: you knowingly advance with a large gap uncorrected. Dropping the forty percent from the roster for failing a formative check punishes learners for a diagnostic that should trigger reteaching. Ignoring the poll because discussion feels more valid dismisses useful evidence.
Exam caveat: formative results should change what happens next—reteach, provide another example, or add practice—especially when a substantial minority misses a critical step. Summative decisions come later.
Operational check: stop, re-demo the missed intake step, run a second quick check or sandbox attempt, and proceed only when error rates drop acceptably. Forty-percent miss rates on permit-intake steps predict resident rework and counter conflict. Formative polls exist to change instruction now. Reteach the missed step with a different example, recheck with a sandbox attempt, and do not advance the outline until the miss rate is acceptably low for a required field.