During a records-retention lab, a clerk asks a detailed question about legal holds that belong in a later module. How should the instructor acknowledge the contribution without derailing today's objective?
Select an answer to reveal the explanation.
Short Explanation
A parking lot is a sticky note with respect. The clerk gets heard, the legal-hold item gets a home, and today's retention lab keeps rolling. Ignoring the asker or chasing the rabbit both miss.
Full Explanation
Active listening requires acknowledging the contributor while still keeping questions on the posted progress. A visible parking lot honors the legal-hold question without surrendering the retention objective. A full off-objective lecture, a brush-off with no record, or abandoning the lab all fail one of those two duties. Return to the parked item later if time and design allow.