A newly formed county poll-worker cohort argues over seating, whose precinct stories count, and how questions get asked. The friction started in the first hour and looks like early-group tension, not a failed curriculum. What should the instructor do?
Select an answer to reveal the explanation.
Short Explanation
New crews scrape bumpers before they convoy. That early argument is a group finding its gears, not a reason to tow the class off the lot. Put the rules of the road on the board and keep coaching, instead of panicking or turning the hour into a name-the-phase trivia round.
Full Explanation
Instructors use awareness of group dynamics and development phases to facilitate, not to diagnose with theorist trivia. Early friction in a newly formed poll-worker group is expected; the productive response is to establish norms and keep the group working toward objectives. Canceling, steamrolling, or pausing for label quizzes abandons facilitation. Version 2.0 scores the behavior of guiding the group through the phase.