A vendor patches VPN concentrators at noon on tax-filing day, ignoring maintenance windows and SOPs. Which change-management practice was primarily violated?
Select an answer to reveal the explanation.
Short Explanation
Patching the VPN at lunch on tax day is like closing the only bridge during rush hour — technically a fix, operationally a disaster. Windows and SOPs exist so changes happen when the city can absorb the bump.
Full Explanation
Maintenance windows and standard operating procedures (SOPs) are change-management practices that schedule and standardize how changes occur to reduce operational disruption and security risk. Ignoring them during peak civic demand (tax day VPN patching) elevates outage and incident likelihood. SY0-701 links these hygiene items to secure change processes. Honeynets and crypto algorithm choices are unrelated substitutes for window/SOP discipline.