New public-health nurses wait ten days for electronic medical-record access and cannot document visits. How should the CHRO treat systems access?
Select an answer to reveal the explanation.
Short Explanation
A nurse without the chart system is a runner without shoes. If access takes ten days, onboarding is late—put that number on the HR-and-IT scoreboard.
Full Explanation
Access readiness is an onboarding-strategy metric, not a help-desk anecdote. Joint HR-IT ownership of time-to-access makes the delay visible and manageable. Treating it as IT-only, as a character test, or as an excuse to pad classroom time leaves nurses unable to perform. The CHRO should set a Day-1 or Day-2 access standard and review misses.