Spot bonuses in a city require a month of stacked approvals, so managers have stopped nominating anyone. What should HR redesign?
Select an answer to reveal the explanation.
Short Explanation
A birthday card that arrives in July is just mail. Spot thanks that take a month of signatures stop being spot, so managers quit trying. Keep a trail—just make the trail short enough that the thanks still means something.
Full Explanation
Process friction kills recognition programs even when the budget exists. Monetary spot awards need controls, but stacked month-long approvals convert a timely tool into an unused ordinance. Redesign should pair delegated authority and post-audit sampling with a short cycle time so managers will actually use the program. Adding council review, calendar-gating awards to budget season, or freezing the tool for a year-long course increases friction rather than governing it.