Newly promoted public-works leads were selected for paving skill and now explode at crews. Where should senior HR start the leadership-development strategy?
Select an answer to reveal the explanation.
Short Explanation
The job just changed from running a paver to running people, and more mix-design school will not fix a blow-up on the curb. Start with conflict and communication—the skills the new chair actually requires. Technical stars still need a people-leader curriculum.
Full Explanation
Leadership-development strategy should target the skills the role now requires, not the technical craft that earned the promotion. First-line public-works leads who explode at crews need conflict resolution and communication before additional asphalt credentials. Senior HR should sequence development around those people-leader gaps while keeping technical refreshers secondary. Blanket demotions and site silence rules avoid the development duty.