City department heads skip hard performance discussions and hope issues fade. What leadership-development practice should senior HR implement?
Select an answer to reveal the explanation.
Short Explanation
Avoiding the hard talk is a skill gap, not a personality quirk. Leaders get better at performance conversations the same way they get better at budget hearings—by doing them with a coach in the room. Observed practice beats ghostwritten scripts and lawsuit "training."
Full Explanation
The ability to hold performance conversations is a leadership-development outcome, not an HR substitute task. Department heads who avoid discussions need observed, coached practice so the skill transfers to real employees. Senior HR should implement that practice as a structured development process with feedback. Writing the talk for them, outsourcing it, or waiting for litigation does not build the capability the role requires.