911 dispatch turnover is high, and exit data point to brutal schedules with no relief staffing. Leadership proposes pizza parties. What retention strategy should HR recommend?
Select an answer to reveal the explanation.
Short Explanation
Pizza does not fix a 12-hour board with no relief. Retention has to hit the job-design driver the exits already named. Rebuild the shifts, then bring the snacks if you still want them.
Full Explanation
Retention strategy must attack the actual driver of leaving. Exit data that name brutal schedules and missing relief staffing point to job design, not recognition events. Shift redesign and relief coverage are the strategic levers. Pizza, walls of fame, and hiring freezes leave the schedule intact and typically worsen the load on people who stay.