Parks and public works, both city departments, apply different interpretations of the same promotion rule. Employees in similar classes get different outcomes. What alignment action should HR take?
Select an answer to reveal the explanation.
Short Explanation
If parks and public works read the same promotion rule two different ways, the rule is not a rule—it is a coin flip by department. Recenter interpretation in HR so similar classes get similar treatment. Unit drift is a strategy-alignment failure, not local color.
Full Explanation
Alignment across business units means consistent application of enterprise HR rules for comparable work. When two city departments interpret promotion criteria differently, similarly situated employees receive different opportunities, which undermines merit, morale, and legal defensibility. Recentralizing rule interpretation—not necessarily centralizing every transaction—restores one strategy. Department-level folklore is not an authorized addendum.