A firefighters' union president is treated in every briefing as an adversary to be contained. Staffing-safety grievances stall, and both sides post competing messages before council. Shared data already show vacancies and overtime driving injury risk. What should the CHRO do to influence outcomes?
Select an answer to reveal the explanation.
Short Explanation
Treating a fire union president as a permanent enemy is like refusing to talk to the other driver after a fender-bender—you still share the intersection. Staffing-safety is a joint problem: vacancies and overtime hurt firefighters and the city. Build a problem-solving relationship on that shared interest so outcomes can move.
Full Explanation
Labor leaders are key stakeholders under SPHR responsibility 1.10, not merely counterparties in a grievance. A purely adversarial posture freezes information, inflames council politics, and leaves safety data unused. A CHRO who invests in a working relationship around shared staffing-safety facts can influence overtime, hiring pace, and safety outcomes without conceding management rights. Influence through relationship is still influence; it is not surrender.