A city's pandemic after-action review shows the emergency-operations center had no HR desk. Payroll, essential-worker designation, and redeployment were improvised. What should the CHRO add to the emergency operations plan?
Select an answer to reveal the explanation.
Short Explanation
An EOC with no HR desk is a command post that forgot the people who keep the lights on. Who is essential, who can move, and how pay still hits the bank are not afterthoughts. Write a people-response annex into the emergency plan now.
Full Explanation
Emergency response plans need a human-capital annex, not only public-safety tactics. After-action evidence that payroll, essential designation, and redeployment were improvised shows the EOP lacked people-response planning. Adding that annex — who is essential, who can redeploy, how payroll continues — is the continuity control. Radio-only updates, optional call-ins, and post-event surveys leave the next activation equally unstaffed on the people side.