Overtime and vacancy data show a county jail's night shift depends on a handful of certified officers. A supervisor wants another wellness memo. What should HR recommend as the risk treatment?
Select an answer to reveal the explanation.
Short Explanation
When the whole night jail hangs on a few badges, that is a concentration risk, not a scheduling gripe. Another memo about sleep will not create certified officers at 2 a.m. Change the staffing model so the shift is not one resignation away from collapse.
Full Explanation
Concentration of critical skills and coverage is a human-capital risk, not only a scheduling annoyance. Night-shift dependence on a handful of certified officers is visible in overtime and vacancy data and requires a staffing-model change as the treatment. Wellness memos, pizza nights, and hidden data do not reduce that concentration. SPHR risk analysis pairs the finding with an operational control, not a communications gesture.