Planning wants a remote-work expansion; emergency management wants more on-site response capacity. Both want the CHRO to bake their ask into the HR strategy. The adopted city strategic plan prioritizes emergency readiness. How should the CHRO break the tie?
Select an answer to reveal the explanation.
Short Explanation
When two departments yell, the plan is the referee — not the louder voice. The city already said emergency readiness comes first. Weight the on-site response capacity and stop treating volume or a 50/50 split as strategy.
Full Explanation
Alignment uses the organizational plan as the decision screen. Conflicting HR asks — remote-work expansion versus on-site emergency response — are resolved by the adopted strategy, which here prioritizes emergency readiness. Splitting the difference, rewarding escalation, or waiting on a preference survey substitutes politics or popularity for the plan. SPHR leadership applies that screen even when a department loses.