A transit board's service-delivery plan adds all-night bus routes. The operations draft lists vehicles and stops but not people. What must the CHRO put in the aligned workforce-requirements plan?
Select an answer to reveal the explanation.
Short Explanation
A night-bus map with no operators is a drawing, not a service. Vehicles and stops do not drive themselves at 2 a.m. The workforce plan has to show who runs, dispatches, and fixes those routes at the new hours — or the service plan is fiction.
Full Explanation
Service-delivery plans and workforce requirements are one alignment problem. Adding night routes without operator, dispatch, and maintenance coverage for those hours makes the service plan unstaffable. Overtime hope, wellness fairs, and uniform refreshes do not create a labor model for the new span of service. SPHR alignment is to put those coverage requirements in the HR plan before the board treats the night network as real.