A vendor offers a free pilot of an AI résumé screener for city jobs. What should the CHRO lead before implementation?
Select an answer to reveal the explanation.
Short Explanation
A free AI screener is still a gatekeeper on who gets a city interview. Free does not mean fair, job-related, or decent for applicants. Run the governance check first; do not let the vendor's pilot become the hiring process.
Full Explanation
Emerging HR technology needs a governance evaluation—adverse-impact and bias risk, job-relatedness of the model, and applicant experience—before implementation. A complimentary vendor pilot is not a substitute for that evaluation, and handing scoring to the vendor or targeting high-volume sworn jobs would scale an untested control. SPHR digitalization leadership sets those criteria against the city's hiring strategy and legal obligations. Only then should a limited, monitored implementation be considered.