Department staff post city jobs from personal social accounts with inconsistent pay language. How should the CHRO lead digitalization of social sourcing?
Select an answer to reveal the explanation.
Short Explanation
Jobs flying off personal phones is like every desk printing its own letterhead. Pay talk, disclaimers, and who speaks for the city get messy fast. Own the accounts, approve the copy, and make someone accountable—that is the digitalization, not a ban or a free-for-all.
Full Explanation
Social recruiting is an HR digitalization surface that needs an owned, governed process. Ungoverned personal posts create inconsistent employer messaging, possible pay-transparency and equal-employment issues, and no audit trail. Banning social channels entirely or leaving unofficial campaigns in departments does not solve the control gap. The CHRO should establish official accounts, content standards, and accountability so sourcing stays both digital and defensible.