A vendor pitches gamified wellness leaderboards that publicize city employees' step counts. What should the CHRO do before buying the emerging technology?
Select an answer to reveal the explanation.
Short Explanation
A public step-count board is like pinning everyone's medical chart in the break room and calling it a contest. Some cultures will hate it, and health data does not belong on a scoreboard. Evaluate privacy and fit before the city buys the game.
Full Explanation
Gamification and other emerging HR technologies can conflict with privacy expectations and workplace culture, so they require evaluation before implementation. Publicizing biometric or activity data is a processing decision, not a guaranteed engagement win. Piloting first on a high-walking crew or mandating intranet postings would scale the risk rather than test it. The CHRO should assess lawful basis, voluntariness, visibility, and cultural fit, then buy only if the design survives that review.