A director wants a single green/red flow score for the jail-visitation scheduling team. What should the Scrum Master/Team Coach prefer?
Select an answer to reveal the explanation.
Short Explanation
One traffic light on a whole jail-visit pipeline hides the wreck on the side street. Green throughput can sit next to terrible wait. Keep a small set of complementary measures so the trade-offs stay in view.
Full Explanation
SAFe team flow is read as a balanced set: time, load, throughput, distribution, efficiency, and predictability answer different questions. A single green/red score for jail-visitation scheduling collapses those trade-offs into a color. Utilization-only lights and satisfaction reports hide even more. The Scrum Master/Team Coach should keep a small complementary set visible so the director can see what improved and what was sacrificed.