The treasurer tax-payment team wants a polished electronic board before anyone can name the workflow steps. What should the SM/TC prefer?
Select an answer to reveal the explanation.
Short Explanation
You do not wait for a marble scoreboard to start keeping score. Name the tax-payment steps and put them on a wall. Fancy software can wait; invisible work cannot.
Full Explanation
Team flow visualization starts with a clear picture of the current workflow, even on a simple board. Tooling polish and procurement delay learning about queues and WIP. Inventing columns after buying software usually copies fiction instead of reality. Monthly totals without a workflow map leave the team unable to manage daily pull.