Parks field-lighting work is on a team board, but expedite stickers cover half the cards. What should the SM/TC coach about classes of service?
Select an answer to reveal the explanation.
Short Explanation
If everything is a siren, nobody hears a siren. Expedite is a scarce class of service with a policy, not a sticker for half the lighting board. Guard it or the board is just colorful noise.
Full Explanation
Classes of service such as expedite, fixed date, and standard must be explicit policies with tight limits. When most items are expedite, WIP, pull, and true urgency disappear. Expedite is not a replacement for WIP limits or a reason to drop classes of service. The SM/TC coaches scarcity so visualization still distinguishes genuine emergencies from ordinary field-lighting work.