After Inspect and Adapt, the Scrum Master / Team Coach of the civic-engagement team files the notes and never mentions the items in iteration events. What follow-through is required?
Select an answer to reveal the explanation.
Short Explanation
Filing the notes is putting the gym membership card in a drawer. Civic-engagement improvement only counts if it shows up in iteration planning and gets inspected. Facilitation is not done at the mural.
Full Explanation
Facilitating the problem-solving workshop includes follow-through: improvement items must be planned in subsequent iteration events and inspected for whether they worked. Filing notes, waiting until next year, or handing them to a PMO analyst severs that loop. The Scrum Master / Team Coach keeps the civic-engagement items visible in planning, team sync, and review until the team pulls and checks them. I&A without follow-through is documentation, not improvement.