Improvement items from the building-permits ART problem-solving workshop have no owners. How should the Scrum Master / Team Coach establish ownership without acting as a people manager?
Select an answer to reveal the explanation.
Short Explanation
Ownerless improvement items are orphaned sticky notes. Permits work still needs a name on the card. Facilitate volunteering; do not assign like a foreman or dump it on the RTE.
Full Explanation
Improvement backlog items need owners who will pull them into PI and iteration plans; without ownership they stall. Command assignment from a coach-owned roster recreates people-manager behavior, leaving items ownerless avoids accountability, and parking everything on the RTE removes team responsibility. The Scrum Master / Team Coach facilitates volunteering and clear ownership by the people who will do the work. Facilitation gets a name on the item without taking hiring-and-firing authority.