The chosen problem on the public-works ART is the slogan "our culture." What should the facilitator do?
Select an answer to reveal the explanation.
Short Explanation
"Our culture" is boiling the ocean with a nice slogan. Public works cannot fix city culture in one PI. Narrow the problem to something this ART can actually move.
Full Explanation
Problems must be PI-sized and actionable. “Our culture” on a public-works ART is a slogan, not a problem the train can experiment on this PI. The facilitator narrows to a concrete issue—handoffs, safety reporting, or decision delays—the ART can affect. Escalating culture to council or waiting for enterprise programs freezes local improvement.
Keeping “our culture” because it sounds strategic leaves no testable change. Escalating culture change to city council and skipping ART experiments abandons local agency. Waiting for an enterprise culture program before improving anything delays delivery for residents.
Exam caveat: narrow fuzzy themes to PI-sized problems. Operational check: rewrite public-works “culture” into one measurable problem the ART owns this PI.
Municipal ARTs feel problem-solving workshop quality as clearer permits, fairer housing intake, steadier water billing, and fewer blame cycles in public service. Facilitate evidence-based causes, restated problems, owned experiments, and follow-through into iteration events so residents experience the improvement. Re-check the improvement backlog at the next team sync. Re-check the improvement backlog at the next team sync.