The problem-solving workshop for the water-utilities ART identifies twelve causes and tries to fix all of them this PI. What should the Scrum Master / Team Coach have the group do?
Select an answer to reveal the explanation.
Short Explanation
Twelve causes is a grocery list, not a plan. The utilities ART cannot boil the ocean in one PI. Pick the biggest root cause, restate the problem, and aim solutions there.
Full Explanation
After cause analysis, the workshop identifies the biggest root cause and restates the problem so brainstorming stays focused. Trying to fix twelve causes, treating them as equal, or parking all of them produces scattered or empty improvement backlogs. The Scrum Master / Team Coach helps the water-utilities ART choose the cause with the most leverage. Focused restatement is what makes later solutions PI-sized.