A public-health director wants to skip the Inspect and Adapt problem-solving workshop because the ART already knows testers are the issue. What should the Scrum Master / Team Coach protect?
Select an answer to reveal the explanation.
Short Explanation
"We already know it's the testers" is a scapegoat with a name tag, not a diagnosis. Public-health flow problems live in the system. Protect the structured workshop instead of skipping it.
Full Explanation
Inspect and Adapt includes a structured retrospective and problem-solving workshop so the ART can agree on a problem, find root causes, and create improvement items. A pre-baked blame of testers, a director-only huddle, or immediate performance plans replaces inspection with a scapegoat and trains people to hide issues. The Scrum Master / Team Coach protects the facilitated structure even when a leader claims the answer is already known. System causes—handoffs, batch size, late test environments—only surface when that workshop happens.