The wastewater-treatment team stays silent at Inspect and Adapt after being blamed last PI. What should the Scrum Master / Team Coach restore so inspection can happen?
Select an answer to reveal the explanation.
Short Explanation
If last PI was a public scolding, this PI's "inspection" is people staring at their shoes. Wastewater staff will not name real constraints until it is safe. Restore safety first; forced speeches and surveys will not.
Full Explanation
Honest Inspect and Adapt depends on psychological safety: people must be able to discuss misses, blockers, and system causes without being blamed. Mandatory speaking, written confessions, and anonymous surveys either re-inflict fear or remove the joint dialogue the event needs. The Scrum Master / Team Coach models non-blaming facilitation, recenters on the system, and makes it safe to inspect. Without that, measurement and problem-solving produce silence or theater rather than improvement items.