A library-catalog ART director tells the Scrum Master / Team Coach to skip Inspect and Adapt and email a satisfaction survey instead. What should the coach do?
Select an answer to reveal the explanation.
Short Explanation
Judging the catalog from a comment card is not the same as walking the stacks together. Inspect and Adapt needs the library team and stakeholders in the room. A survey is a poll, not a substitute for joint inspection.
Full Explanation
Inspect and Adapt is a significant ART event that requires active participation from Agile Teams and stakeholders so the PI increment, measures, and problems can be inspected together. Replacing attendance with a satisfaction survey, a Product Owner form, or a recorded slide deck removes the dialogue that produces improvement backlog items. The Scrum Master / Team Coach keeps the library team in the event rather than converting inspection into an offline poll. Facilitation supports that presence; it does not outsource I&A.