A library-catalog ART director tells the Scrum Master / Team Coach to skip Inspect and Adapt and email a satisfaction survey instead. What should the coach do?
Select an answer to reveal the explanation.
Short Explanation
Judging the catalog from a comment card is not the same as walking the stacks together. Inspect and Adapt needs the library team and stakeholders in the room. A survey is a poll, not a substitute for joint inspection.
Full Explanation
I&A requires people together in the room—teams and relevant stakeholders—not an emailed satisfaction survey. A library-catalog director’s survey shortcut removes joint inspection and problem-solving. The Scrum Master / Team Coach keeps the collaborative event so catalog issues are seen and owned. Surveys can inform; they do not replace I&A.
Emailing the survey and filing it as the PI retrospective frees coding time by deleting learning. Having only the Product Owner complete the survey excludes builders and operators. Replacing I&A with a recorded webinar of last PI’s slides is broadcast, not inspection.
Exam caveat: participation and interaction define I&A; asynchronous surveys are insufficient. Operational check: refuse survey-only I&A for the library ART and keep the facilitated session.
Municipal ARTs feel Inspect and Adapt choices as safer shelter intake, fairer elections, cleaner water data, and clearer permits for the public. Keep facilitation transparent, include the whole Agile Team, and verify improvement items enter real backlogs with owners and check dates. After the event, confirm the next iteration planning agenda references the agreed experiments so civic delivery actually changes.