The permits team's story-point velocity rose after they inflated estimates. What should the Scrum Master / Team Coach do about using that number as the performance score?
Select an answer to reveal the explanation.
Short Explanation
Velocity that jumps because stories got "bigger" on paper is a speedometer you turned with a screwdriver. Permits did not get faster for residents. Do not hang a performance medal on a number the team can inflate.
Full Explanation
Story-point velocity is a planning aid, not a standalone performance metric; it moves when estimates inflate even if resident outcomes do not. Cross-team point rankings and mandated velocity growth reward theater. The Scrum Master / Team Coach treats velocity as one input at most and looks at outcomes, flow, and quality. Inflated permits velocity is a measurement problem, not a performance win.