Language-access and 311 teams argue over which backlog holds translation stories. What should the Scrum Master / Team Coach facilitate?
Select an answer to reveal the explanation.
Short Explanation
Two backlogs claiming the same translation story is a lost-and-found with two windows and no clerk. Name who owns what, how the other team asks, and how residents still get the language. Turf wars drop work; dual copies hide it.
Full Explanation
Collaboration across teams requires explicit ownership and interfaces so work is not duplicated or dropped. Dual backlogs, awarding turf to the louder Product Owner, and parking translation in a predictive board all fail that clarity. The Scrum Master / Team Coach facilitates the agreement; Product Owners still own their backlogs. Once ownership and the handshake are visible, the teams can collaborate without a running argument.