The coach is the only person who talks to the state DMV vendor that several civic teams need. What should change?
Select an answer to reveal the explanation.
Short Explanation
Hoarding the DMV vendor number is hiding the only spare key to the fleet yard. When the coach is on leave, license work stops. Open the channel so teams can talk to the vendor—and to each other—without a gatekeeper.
Full Explanation
A coach who owns the only vendor relationship becomes a collaboration anti-pattern: information, decisions, and delays all route through one person. High-performing teams grow direct channels to the partners they depend on, with the Scrum Master / Team Coach coaching those relationships rather than monopolizing them. Legal holds, RTE secrecy, and exclusive control all thicken the bottleneck. Spreading the relationship is how multiple teams keep moving.