The mosquito-control dashboard team is fully staffed but almost never finishes a slice because every story waits on outside GIS and security specialists. What should the SM/TC treat this as?
Select an answer to reveal the explanation.
Short Explanation
A fully staffed dashboard team that cannot finish is a truck with a full cab waiting on two borrowed wrenches. Headcount is not the bottleneck—the GIS and security wait is. High-performing teams redesign so they can complete work without living on outside specialists.
Full Explanation
High-performing teams minimize dependencies that stop them from finishing. A mosquito-control dashboard team that is fully staffed yet blocked on outside GIS and security specialists has a design problem, not a staffing trophy. Starting more stories, dropping Definition of Done, and celebrating utilization all increase WIP and fake Done. The SM/TC should help the team pull critical skills in, create a tighter collaboration path, or split work so increments can complete without a permanent specialist queue.