The film-permit workflow team has no working agreements about WIP, Done, or how they swarm, and collisions and rework follow. What should the SM/TC establish?
Select an answer to reveal the explanation.
Short Explanation
A film-permit team with no working agreements is a set with no call sheet—people collide and scenes get reshot. Write the few rules they will actually use: WIP, Done, and how they swarm. A binder on a shelf is not an agreement.
Full Explanation
High-performing teams hold explicit working agreements they use: WIP policies, Definition of Done, swarming, and how they handle blockers. Unwritten "we all know" norms, unread methodology binders, and director rules the team cannot inspect do not create that system. The SM/TC should facilitate a short, living set of agreements for the film-permit workflow team and then help them inspect those agreements when collisions appear. Agreements are a performance characteristic only if they change behavior.