Noise-complaint casework is handed off through four groups who never sit together and are reassembled each project. What should the SM/TC recommend?
Select an answer to reveal the explanation.
Short Explanation
Four groups tossing a noise complaint like a hot potato never become a band—they barely rehearse together. Stable, long-lived teams learn the neighborhood and finish cases. Constant remixes just restart the first week forever.
Full Explanation
Stable, long-lived team membership is a performance enabler: people who stay together build trust, shared skills, and flow. Noise-complaint casework handed through four reconstituted project groups pays a perpetual forming tax and a handoff tax. Keeping specialists in home departments, adding an integration group, and biweekly rotation all preserve that design. The SM/TC should recommend a durable cross-functional team that owns the casework end to end.