Cemetery-records staff still wait to be told the iteration goal by a supervisor. What should a high-performing team be able to do?
Select an answer to reveal the explanation.
Short Explanation
If cemetery-records staff wait for a supervisor to name the goal, they are a waiting room, not a team. High-performing teams write the destination on the whiteboard themselves and then walk toward it. Oldest ticket is not a goal.
Full Explanation
High-performing teams can set and commit to iteration or flow goals instead of waiting for a supervisor to dictate them. Cemetery-records work still needs a shared near-term outcome the team owns. Remaining a directed group, skipping goals for oldest-ticket pull, or outsourcing the goal to program leadership all keep the team dependent. The SM/TC coaches the team to craft a goal they can inspect at review, which is how self-management shows up in planning.