After a missed beach-closure alert, teammates hide who skipped the notification check rather than inspect the process. What high-performing-team condition should the SM/TC restore?
Select an answer to reveal the explanation.
Short Explanation
If people hide a missed beach alert, the next swimmer is the one who pays. High-performing teams can say "the check failed" without a public hanging. Safety is the flashlight—without it, the process stays dark.
Full Explanation
Trust and psychological safety are conditions of high-performing teams: people must be able to surface mistakes so the system can be inspected. After a missed beach-closure alert, hiding the skipped check protects individuals and leaves residents exposed. Ranking people, planting Legal observers, or swapping the roster without changing the climate all increase fear. The SM/TC restores safety first so the team can talk about the notification process and prevent the next miss.