Harassment on the shelter-intake team is being treated as a “healthy Agile conflict.” Which strategy should the Scrum Master / Team Coach choose?
Select an answer to reveal the explanation.
Short Explanation
Harassment is not a spicy standup. Shelter-intake staff need safety, not a clever reframe into “healthy conflict.” That path goes to HR and safety—facilitation theater is the wrong tool.
Full Explanation
Constructive disagreement is in scope for SM/TC conflict skill; harm and safety are not. Treating shelter-intake harassment as a retrospective topic, a methods bargain, or a timeboxed story argument puts people at risk and misuses the conflict framework. Analysis of source and stakes points to an HR/safety strategy. The Scrum Master / Team Coach does not facilitate abuse as Agile conflict.