A clerk and a developer on the benefits-portal team clash over whether resident privacy must trump click-through speed. What source of conflict is this?
Select an answer to reveal the explanation.
Short Explanation
"Faster clicks" versus "do not leak a resident's case" is not a missing stopwatch. Those are values. A load-time chart will not pick the city's duty of care.
Full Explanation
Values conflicts—privacy versus speed on a benefits portal—need different handling than fact gaps that data can close. Page-load metrics may inform the conversation, but they do not dissolve a duty to protect resident data. Separating people or asking the RTE to erase privacy from PI Objectives avoids the real source. The Scrum Master / Team Coach names the values source so the team can use interest-based problem-solving and legal constraints rather than a personality story.