Two developers on the certificate-of-occupancy team stop talking after a review comment. What behavior should the coach model?
Select an answer to reveal the explanation.
Short Explanation
Walking away after a review comment is a slammed door. Curiosity keeps the certificate-of-occupancy pair in the same room long enough to learn something. Silence feels safe and teaches nothing.
Full Explanation
Engaging with curiosity improves conflict; silent withdrawal does not. After a review comment, the coach models staying in the conversation so the two developers can inspect the work, not each other. Declaring a winner, waiting until next PI, or escalating silence to the RTE replaces that behavior with avoidance or authority.