A public-health immunization registry ART bought a digital flow board, then stopped updating it after two iterations, and leaders still quote the stale columns in steering. What should the RTE insist on?
Select an answer to reveal the explanation.
Short Explanation
A board nobody updates is a mural. Public-health leaders making decisions from last month's columns will steer the wrong way. The tool only counts if it is alive.
Full Explanation
Visualization tools support execution only when they reflect current work. Shelfware—purchased, launched, then abandoned—creates false confidence because stakeholders still treat the picture as truth. The RTE's requirement is a living board with an agreed update cadence, not another unused license or a PI Planning snapshot. Currency is part of the tool, not an extra courtesy.