A municipal transit fare-system ART board shows only a Done count for the PI, while work in analysis, build, review, and waiting-for-ops stays invisible. What visualization is missing?
Select an answer to reveal the explanation.
Short Explanation
A Done counter is the scoreboard after the game. Transit fare work spends most of its life in the middle of the field. Show the stages or you will only celebrate finishes you cannot predict.
Full Explanation
Visualizing flow means seeing work in each workflow stage, not only items that have finished. A Done-only board hides queues, review bottlenecks, and waiting states that determine when value actually ships. Stage-based Kanban-style visualization gives the RTE and ART the information needed to manage those queues. Bigger Done fonts and trophy counts do not reveal where work is stuck.