A sponsor wants to be both Business Owner and Product Manager for the entire court case-management ART but has no capacity to do either job well. What should the RTE address?
Select an answer to reveal the explanation.
Short Explanation
Two hats, no hours: Business Owners set value while Product Management owns the Program Backlog. If one court sponsor grabs both and has no time, both jobs fail, so clear roles beat a stacked title.
Full Explanation
Business Owners and Product Management have distinct accountabilities: outcome and value versus ART content authority. Combining them on a court case-management ART can work only with real capacity and clear decision rights; stacking titles without time creates bottlenecks and conflicts of interest. Adding RTE facilitation to the same person worsens the overload. The RTE should split or staff the roles so each is actually performed.