Shared services for security and UX appear on the airport operations digital ART only at release time. What should the RTE change?
Select an answer to reveal the explanation.
Short Explanation
If security and UX only show up at the airport gate, the plane is already loaded wrong. Shared services need a seat at PI Planning and during the PI. A last-minute stamp is not collaboration.
Full Explanation
Shared services such as security, UX, and similar specialties should participate in ART planning and execution so dependencies and capacity are visible. Appearing only at release on an airport operations digital ART creates late surprises and rework. RTE role-play, post-release audits, and deliberate exclusion do not substitute for engagement. The RTE should invite those groups into events and the Program Board.