The state DMV licensing ART has never run a SAFe assessment or other measure-and-grow baseline. What should the RTE introduce?
Select an answer to reveal the explanation.
Short Explanation
You cannot grow a licensing ART if nobody knows the starting height. Measure-and-grow starts with an assessment that baselines competencies, then picks the next few inches to climb. Skip the baseline and every improvement speech is just a slogan on the waiting-room wall.
Full Explanation
Introduce competency assessments that baseline the state DMV licensing ART and guide where to grow next. Measure and Grow evaluates outcomes, flow, and competency so the ART sees current state and chooses growth work. A one-time vendor scorecard that replaces ART self-assessment externalizes the baseline without local evidence. Freezing improvement until every licensing feature ships postpones growth forever. An informal hallway poll with no recorded baseline cannot be reinspected. Exam caveat: assessments are inputs to growth plans, not grades for punishment or vanity trophies. Operational check: run a SAFe or equivalent competency baseline, share results with ART leaders, pick a few gaps, and schedule reassessment after funded experiments so resident licensing service capability actually grows. In municipal and civic service contexts, record the rationale in the ART working agreements or improvement backlog so future PIs preserve the control, and re-validate after the next Inspect and Adapt against resident-facing outcomes rather than activity theater. Confirm owners, success measures, and a re-check date so the practice remains inspectable. In municipal and civic service contexts, record the rationale in the ART working agreements or improvement backlog so future PIs preserve the control, and re-validate after the next Inspect and Adapt against resident-facing outcomes rather than activity theater. Confirm owners, success measures, and a re-check date so the practice remains inspectable.